Documentation

Your inbox

How to read, triage, and act on mail in the Bertram inbox.

Your inbox is where you will spend most of your time. Instead of a flat, reverse-chronological list, Bertram ranks threads so the messages that need you rise to the top. Each thread shows its priority, any labels it has been given, and — for longer conversations — a short AI summary so you know what it is about before you open it.

Triaging quickly

Work top-down. Bertram surfaces high-priority threads first, so clearing those gives you the most relief for the least effort. Open a thread to read it in full, reply, or archive it. When you reply, Bertram offers a draft you can accept, edit, or ignore.

Finding anything

Press ⌘K anywhere to open search. You can search across senders, subjects, and message content, then jump straight to a thread. For a complete list of shortcuts, press ? at any time.

Tip
You do not have to read in order. If something is genuinely low priority, archive it with a single keystroke and move on — Bertram learns from what you keep and what you clear.